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Customer Testimonials

From the initial email enquiry to the final repair everything was faultless! I submitted photographs for an estimate and received this by return.I was able to chose a convenient repair day and was given a friendly helpful and efficient welcome when I arrived.(Chris receptionist) The car was finished at the promised time and the repair was superb. All the employees were friendly and very helpful. It was a pleasure to be treated as a welcomed customer and I would certainly unreserveably recommend Chips Away,Stoke-on-Trent.


Extremely professional and friendly service from the first phone call to receiving my Mercedes back in showroom condition. How they get such a fabulous finish baffles me…. I would (and have) highly recommend the Chips Away team at Stanley Mathews Way without hesitation.


ChipsAway, Stoke on Trent (Trentham Lakes) Needed a repair to a diamond cut alloy wheel. I received a reply to my initial email enquiry within 5 minutes, booked the job for a few days later. Dropped the car off at 8.30am and collected it at 2.00pm, an hour earlier than forecast. The repair is undetectable and the wheel looks like new! The staff were polite, friendly and efficient. Highly recommended.


A very high standard of work would recommend chips away on Trentham Trade park to anyone wanting a good job to their car bodywork.

A very high standard of service from getting estimate to completing the work, price great, work carried out outstanding, will go nowhere else to have body work done. Thanks all at chips away.


Fantastic customer service. Fantastic work done on my car. Very friendly, honest, approachable. Good prices. Will defiantly recommend to other people. Would defiantly use their service again.


Thank you to Stoke body shop of ChipsAway for an excellent, courteous and prompt repair to my pride and joy Bentley. First class service.


Excellent service and not too dear. I was unfortunate that my drivers door had been “keyed” and so needed a respray. Phil and his team have done a great job (like new again). Cost was less than I first thought. Thank you ChipsAway.


Having several small but noticeable scratches on the rear bumper I asked ChipsAway to take a look.   From the moment I sent off some photos of the damage each reply and piece of correspondence was quick and concise.   The actual work was carried out on time to a high standard of quality.    The price paid was very fair.   I would not hesitate to use ChipsAway Stoke again and recommend them highly


Just picked up my car from ChipsAway Stoke-on-Trent.   What a brilliant job so pleased.   The price quoted was the price I paid and very competitively priced.   Really friendly and helpful staff.

Ms Simmons

To all concerned from reception to finished job. What a superb job. All personal at Trentham were so friendly from when I rang about the damage to my car door to when I picked my car up. THANK YOU. I would highly recommend chipsAway.


From when I got the estimate on the work I needed carrying out to collecting my car, I could not ask for a better experience. The whole team are very polite, friendly and will answer any question you have on the work they carry out. The estimate that I was quoted was exactly what the final bill came to.


Very good. Emailed a request for a quote with photos, they replied within a couple of hours, very good price. Open on Saturdays and got me booked in for that weekend. Receptionist very good, work done perfectly and they washed the car. Absolutely recommend. A competitor in the area took 3 days to reply and were £150 more expensive.


I am giving Chips Away in stoke a 5 star review. I’ve found that from the beginning they’ve kept in contact throughout the whole process. I feel they’ve gone above and beyond. Their opening hours are from 8:30 on Saturdays but got me in for a 8:00 appointment to get my scratches sorted. The booking process was easy and efficient. I hadn’t realised I was going to get a courtesy call when the work that needed to be done was nearly complete so was delighted to get the call from Cass. I have to say both Cass and Phill were very professional in their approach and a delight to have done business with. Not only this but I was delighted at the quality of repair that was completed on the car. I would definitely do business with Chips Away in stoke again! Thank you!


I cannot speak more highly of ChipsAway Stoke-on-Trent, who did a super job of repairing a scuffed alloy wheel. I got a quote from them on the Wednesday and the job was completed on the Thursday. Unlike some companies who just repair the damaged area, they refurbished the complete wheel. It took a couple of hours but I’m not complaining as they have excellent waiting facilities. Its run by Phil and Cas (husband & wife), who together with their team did an amazing job on my car and really looked after me in the process. Highly recommended.


Brilliant job done by Phil and his crew, l had no hesitation in using Chips Away as I’ve had work done on a previous car years ago.

Thanks a lot and also for collecting my car, great service.


Chips Away were brilliant with repairing my car, I had a number of things that had to be replaced including my grille and bonnet.

ChipsAway ensured that they got the best prices for me and managed to get me a second hand grille which was considerably cheaper than a new one, however they assured me that they wouldn’t use a part if they didn’t think it would look the same as a new one.

Although my car was in for an extra day that was due to a part arriving late but, ChipsAway were amazing at keeping me updated through email and also by the phone.

The staff are so lovely, welcoming and helpful.

I would definitely recommend ChipsAway.


I received a very friendly and helpful service at Chips Away, Trentham, Stoke on Trent. The staff inspire a lot of confidence in their ability to do a first class job and this is exactly what they delivered. I was very pleased with all of the body work they repaired on my metallic blue bmw car. I highly recommend their service and work.


Just picked up my car after having my diamond cut wheels refurbished.  They told me they would look like new when they were done and they weren’t kidding,  brilliant job recommend them any time.


Excellent service throughout. Very happy with results, my car looks new again and thank you to Cas for making me and my daughter feel most welcome in reception.


After waiting for a local garage to give me a quote for over a week I visited ChipsAway in Trentham Lakes, Stoke on Trent. I received a very professional and welcoming service from Cas who answered any questions and queries I had. Phil who did the work on the car did an amazing job and managed to get the damage out of the sil of the door and then the scratches off the side. I would highly recommend ChipsAway and use them again myself if I ever needed to. Thanks to everyone at ChipsAway, Trentham Lakes.


Having taken my car to ChipsAway, I was more than satisfied with the way I was treated and the professional way the job was done. Made welcome and looked after from start to finish. THANK YOU


An absolute pleasure to deal with this company from start to finish!Exactly how a business should be professional friendly service, clean tidy reception and seating area, welcoming reception staff.  Alloys repaired on day to suit me, completed on schedule look like new!
Wouldn’t hesitate to use again or recommend.  Would be nice to have more companies anxious to please the customer and to give first class service as this business does!!!!!!!


Had my paint scatches repaired at ChipsAway Stoke on Trent. What a fantastic service from booking in to the finished repair. While you wait service took only 3 hours plus whilst I was there they repaired scuffs to front alloy wheel. I would recommend the Stoke branch for all your repair work without doubt.


I visited chips away in stoke on Trent and received an outstanding service. I was booked in quickly, given a reasonable quote and the work was all done in a day where other places had suggested a week or more for what was a big dent in the side of the car.  Now you would never have known it was there, it looks brand new! Brilliant and friendly service.


Due to unforeseen circumstances, I used the services of the company ChipsAway while staying in Stoke -on -Trent. I found both the staff and the completed job ChipsAway offered to be nothing short of fantastic. The work they did in rectifying some small scratches on my motor vehicle was perfect. They brought the condition of the vehicle back to as good as new. Further, I was under some severe time restraints but the staff from the original contact with a lady in their office to their tradesman Phil, went to a extreme lengths to accommodate my requirements. I really feel that I would be hard pushed to find a better company to deal with. Further, their pricing, I felt, was very reasonable. I have absolutely no hesitation in recommending ChipsAway in Stoke, to anyone requiring damage to their vehicle professionally repaired.


Had my car’s front end repaired which was immaculately done.   Also had my alloys repaired after I scuffed them.   They took a little longer and meant 2 visits however this was due to them wanting them done properly, which id much prefer.
Would definitely use again in the future.


Absolutely fantastic, can’t recommend them enough after some doughnut damaged my door, staff where really friendly and helpful.Ben


Went to Trentham Lakes Chips Away to remove a scuff. Turned up without a booking, they made me feel welcome and had it all done in less than half an hour. Brilliant service, lovely people.


While washing my VW Polo I noticed some deep scratches on the Front Bumper.   ChipsAway came to my mind so I visited their place at Trentham Lakes, Stoke on Trent the next day.

On entering Reception I received immediate attention from a friendly lady. She viewed the damage, told me what needed to be done and stated the price.  I arranged for the repair to be done at  9am the following day.

When I arrived I entered Reception and was taken to the Waiting Room; that was a pleasant surprise. The floor was carpeted, good furnishings, a large TV and drinks available. It is the best waiting area I have ever attended in the Motor Trade, including main dealers; it is unique.

After about an hour the car was ready for me, we had a nice chat, such friendly people and the repair was excellent, good as new. I would have no hesitation in advising anyone to go to ChipsAway at Trentham Lakes.


Have a Golf GTI with original 5 spoke wheels, which needed some attention after 10 years of hard driving.
Looked on the net for inspiration and found a process called Diamond Cut. The only place I could find was ChipsAway at Trentham Trade Park, Stoke-On-Trent, drove there to make enquiries.
Firstly had a great talk to the staff not one but all, explaining how the process works and what needs to be done to my wheels, how long it would take, plus all costings up front. Was pleased with the outcome so decided to have them done.
Absolutely over the moon with my very shiny new looking wheels, they look amazing, can not believe that they are the same wheels. They look like brand new wheels at a fraction of the price, #AWESOME!!!.
A BIG THANKS to all staff at ChipsAway for making this process easy and enjoyable, plus putting a massive grin on my face.
P.S. gone back for a side panel to be sprayed and was not disappointed with the outcome. Excellent job yet again.


Had a repair carried out to my bumper yesterday at Trentham Lakes site.
Staff extremely helpful, and the repair completed to a very high standard.
I would certainly recommend this company.


Chips Away Trentham Lakes, Stoke on Trent
I arranged an appointment with Chips Away at Trentham Lakes in Stoke on Trent, the appointment was at their workshops, I was provided with a lift home which made life easy. Very friendly people and provided a great service, more than happy with the quality of the repair. Highly recommended.



From getting an estimate to booking my car in for two minor dents to be repaired the service was fantastic everyone was so friendly nothing was to much trouble.  After a lovely americano coffee and lounging in the waiting room watching tv my car was finished it looks like new superb job.
I can definitely recommend to anyone……Thanks again


I went to the trentham one, and my experience was amazing. I went very worried with my bumper as i thought they might of not been able to do it, as there was extremely bad lacquer peel, chipped paint work, scratches and scruffs and we also found out it had been repainted from a previous owner. They definitly proved me wrong and i fell in love with my car all over again. The paint job they have done is amazing, you wouldnt think it looked like what it previously looked like, because now its immaculate. There service was 5 *, they quoted me there and then and got me fitted in 2 days later. I dropped the car off early morning and i picked the car back up in the evening. I would recommend this company 100%, everything about the experience and service was exceptional. Thankyou again for the work you have done phil!


From the first contact, this has been an excellent experience. Cas at Trentham Lakes in Stoke replied to my query really promptly. The communication has been excellent and the speed the repair was booked in was perfect to fit around my work.
Today the repair has been completed and what a fantastic job Phil has done. Significantly cheaper and far easier than going through the insurance and my no claims remains intact, saving me a fortune on renewals. Great Job team, highly delighted, THANK YOU!


After finding my front bumper & wheel arch scraped by driver unknown in a supermarket car park, Phil & the team have done a great repair job – now looks good as new! They even touched up several small chips around the car whilst they were on, free of charge, & provided a little take-away paint pot to use in the event of any further unwelcome chips.
Great quality & friendly service at a very reasonable rate.   Thanks guys.


Been down to the stoke depot today to get my alloy wheel repaired. what a great place this is. had it done while waited great price would recommend this place. very friendly, nice cup of coffee and watched a film, what could be better than that?


ChipsAway at Trentham lakes were…excellent

ChipsAway at Trentham lakes were professional right from the receptionist who couldn’t be more welcoming, through to Phil the owner, who gave me a reasonable quote and the job was completed within 2 days, very happy.


Recently had all four alloys repaired, so pleased with the end product, they look brand new and have added value to my car, lovely people too, also going back to have a few minor scratches done, thanks a lot Jayne.


Phil Clifford-Wareham did a brilliant job re-buffering all the bumpers on my car. Some big scratches and duffs, now look brand new.
Very professional job, did in good time and with a friendly service.
Highly highly recommend.


Phil Clifford- Wareham – Stoke on Trent did an amazing job repairing a scratch on my door. I would highly recommend him and his service, he got me booked in within a week.


Fantastic service, excellent value for money, extremely close venient having it done from work and a faultless paint finish! Thank you!


Amazing job done, Phil Clifford-Wareham from Stoke on Trent was punctual at the job and my car looks like new.
Highly recommend him to anybody and the price was right


Efficient, polite, professional service, quality paint repair – definitely recommend and will use again


Very pleased with the repair on my car.  Good quality finish with the paintwork.
Customer service was great.  Lovely people to deal with. Thank you.


I was at chips away yesterday, ihad scratched my car and also dented the plastic trim. The manufacturers wanted £ 120 plus vat, for a small plastic trim ( 14 inches long) but phil managed to take it off heat the plastic up and basically perform magic. It was a brilliant job for a reasonable price i was really pleased, i would highly recomend chips away lovely friendly staff very clean well equiped wating area. 10 out of ten I say.


I would have no hesitation in recommending Phil and the team at Stoke on Trent.

After driving through a metal rope chain over a drive way resulting in many scratches to the bonnet and roof, the repair is exceptional.

From the initial call on Thursday to collecting the car the car this afternoon the whole process was from start to finish was excellent.

Thank You.


Excellent service at Chips Away, Trentham Lakes. Whole process was top notch–from reception to completion. Superb repair at a good price. Would highly recommend.


I used the Tentham Lakes Stoke Branch and received excellent customer service, job was a first class repair, polite and professional staff, I wouldn`t hesitate to use them again.


My car was returned to it’s former glory in just a few hours. Very well priced and the job was done at so little effort by myself. Really lovely people too. I would recommend Chips Away Stoke to anyone.


Excellent service.. Very pleased with repair job.


I just want to say what good professional team they are chip away Trentham estate stoke on Trent my alloys wheels were mess, had couple scratched and were bad but within one day they collected my car and completed the work amazing! theses guy drop me off at work too which I thought was nice guester. I will be going back these guys again. my car looks amazing.  well done guys.


Had my alloys repaired at trentham chipsaway really good service every body was very polite .  Was pleased with quote given would recommend . Thankyou


Brilliant, got an appointment really quick, lovely polite staff an exellent job done on my car, i would highly recommend.


Helpful pleasant enthusiastic staff. Excellent service at a reasonable price. Car scratches and diamond cut wheels repaired before handing the car back to the lease company . Highly recommend.

Alan S

Called this morning having booked my car in for diamond wheel repair. What a lovely couple the owners are. I was given a choice of coffees to choose from in the very luxurious waiting room. I was a little early but that did,nt matter my car was taken in and started on. About 3 hours later it was ready and perfect and the hospitality inbetween made the wait seem a lot less. The price was fixed so i knew what i was paying so pleased thankyou to all. oh nearly forgot biscuits as well. Please do use this company they come highly reccomended. Regards steve adams.


Fantastic service from the Trentham Lakes centre. Highly recommended.


Took the car to Trentham Lakes Stoke for repair to ‘kerbed’ diamond cut alloy wheel. They said it would be restored to factory finish and they weren’t wrong. Excellent repair. Added bonus was the friendly efficient service and competitive pricing. Would highly recommend.

Dave S

Went to the Trentham Lakes, Stoke-on-Trent branch, and they did a fantastic job of repairing a dent on my bumper. Looks like new.


Chips away at Trentham lakes were professional right from the receptionist who couldn’t be more welcoming, through to Phil the owner, who gave me a reasonable quote and the job was completed within 2 days, very happy.


My car was bumped last Tuesday and I called ChipsAway to come and have a look at the damage – within two hours my local specialist had come out and given me an estimate and I booked the work in for Friday. A young man arrived on time, was pleasant and polite and did a fantastic job on my car. I was very impressed. I will definitely recommend ChipsAway to friends and family and would use again if needed. Thanks again to the young man who did my repair.


I went to Chips Away today with my van. I cannot fault the staff or service that is provided. All staff are friendly, polite and very welcoming. Extremely professional and clean set up with great turn around on repairs. Today I had an alloy repaired and it was faultless. Great waiting area with comfy seating, TV and hot drinks making waiting times pleasurable. All in all 10 out of 10, defo recommend and will defo return to have more jobs finished.


Excellent service from Phil, Stoke on Trent. Booked a repair on my Lexus, after some moron scuffed the rear offside corner. Arrived at the appointed time and two hours later, job done with not a sign of where the damage had been. Highly recommended.


Phil Clifford-Wareham in Stoke-on-Trent was fantastic. Great service, on time, good price (second cheapest) but 35 years in the business I’ll pay a little more for the workmanship. Phil didn’t disappoint he repaired a really badly damaged bumper on my drive and you’d never tell i’d done it!! Would highly recommend and thank you Phil See entire review


Fantastic efficient profesdional service at reasonable prices!! Very friedly staff from the North Staffs Branch.Phil Clifford is credit to the service. I would certainly recommend using chips away to any one


Efficient, professional company Phil Clifford s work was of a high quality would recommend and reuse Thank you for a job well done


Phil Clifford did an excellent job. Very efficient coming on time and was very helpful from first contact to finishing the job. I would not hesitate to recommend him or if necessary use of his services again


Wouldn’t go anywhere else, the service and aftercare is impeccable! Chips away says it all it literally is like magic and I am one very happy customer with the service provided Phil Clifford-Wareham (Stoke on Trent) clearly takes pride in what he does and I will be recommending your services and professional talents elsewhere Nichola Thank you 🙂


Great communication, fast response and very professional. In today’s day and age where time is precious, it is important to have someone reliable. Would recommend to all friends and family.


The repairer was called Phil Cliffiord-Wareham. I never thought that the damage to my car could be fully fixed…how wrong was I! It’s like a new car!!!! Such a professional service from the point of contacting Chips away to the handshake from Phil after the job was completed!


I had a small argument with a wall in Cornwall. Rather than go to a regular body shop I contacted the local franchise for ChipsAway in Stoke on Trent. I filled in their enquiry form and within12 hours I was contacted by Phil. An appointment was made for home to inspect the damage. On the appointed day Phil arrived early, examined the car and quoted me. I booked him there and then for today 20th June 2017. Phil arrived at the appointed hour and within three hours the job was completed. Excellent service at a competitive price.


Would not hesitate to recommend Phil Clifford-Wareham who did a marvellous repair on our vehicle. He was extremely pleasant and efficient and punctual. First class service.


Can I just say how impressed I am with your service. Within minutes of emailing my enquiry I had a phone call from my local ChipsAway specialist. He has already called round to give me an estimate, and will carry out the repair within the next few days. Brilliant – and thank you!


Excellent Customer Service for a job well done! The specialist instilled confidence in me from the beginning and turned up on time. ChipsAway repaired scratches to my bumper excellently and professionally – it’s clear that the specialists take great pride in their work. I was really pleased with the end result and will highly recommend.


I’m a very fussy car owner, but the specialist took the time to go through the process making sure I was happy and assuring me the car would return in pristine condition. I was over the moon with the repair. I need not have worried; the job was faultless at a reasonable price and I cannot fault ChipsAway.


Just back from having my car repaired not only are we satisfied with the job they have done but what a great company to deal with.
I was amazed at the workmanship .
I had not heard of chips away based in Trentham lakes so easy to get to and was offered a drink on our arrival and during our stay yes all done in whilst we waited.
The showroom was clean and waiting area with a TV.
Thank you Cas & Phil for a great job done
We were made to feel at home from start to finish.


Would just like to thank everyone at Chips Away Trentham Trade Park Stoke on Trent for an excellent job and for all the help that offered.


Chips away Stoke were very honest and helpful, they repaired my buckled alloy after driving through one of the many pots hole. The prices was brilliant and the team who i dealt with were excellent. Would definitely recommend!


Excellent service from Phil, Stoke on Trent. Booked a repair on my Lexus, after some moron scuffed the rear offside corner. Arrived at the appointed time and two hours later, job done with not a sign of where the damage had been. Highly recommended.


I had a problem with bubbling on the interior paintwork of my car, due to hanging a free giveaway smelly card from one of the many car wash setups. Instead of hanging it over my rear view mirror, I hung it over the gear stick,unfortunately it reacted with the paintwork hence the bubbling. I contacted the manufacturer for help they told me they don’t do that type of repair and gave me a phone number for a company miles away who they said would possibly help. Anyway I decided to have a look on the internet and see if anyone closer could help, after a few fruitless phone calls to various establishment’s, I have ChipsAway in Trentham a call, I arranged to take the car down to them to look at. The lady in reception was excellent,very helpful, an engineer looked at the problem, I was given a quote, a date arranged for me to take the car in sorted. I was emailed a written quote, and confirmation of my appointment bday and time. I took the car in at the appointed time and was told they would contact me tinker me know when it was ready. Phone call received , car ready for collection, job done, very professional team, highly recommend. A+


I damaged my alloy wheel really badly almost all of the way around the rim.
i took it to Chips Away Stoke for repair and when i collected it, it was like new. They are a very friendly and efficient bunch and i would not hesitate to use them in the future or to recommend them to anyone.


Cannot praise the Stoke-on-Trent branch enough. Lovely, friendly staff. My two very nasty scratches were invisibly repaired in just three hours. Amazing service, They even have a waiting room with comfortable sofa, wide screen TV, DVDs plus free tea and coffee should you wish to wait whilst they do the work. All this and at a very reasonable price. I would not hesitate to use them again 🙂


Excellent from start to finish. Cassie explained everything that would happen and the finished job was excellent,many thanks to Phil and the team ,will recommend you to our friends,many thanks


Needed a repair to a Diamond Cut Alloy Wheel. Fantastic service from start to finish. Wheel looks like new again. A very professional experience. Thank you.


Absolutely brilliant. Couldn’t fault it. Great communication, excellent service, friendly, honest and fantastic advice on op of it all. Thanks very much.


Polite staff, carried out a great job at a reasonable price much cheaper than a main dealer would charge


First time using chips away and I was impressed with the work that was done


From the first time i contacted Chips away my enquire was dealt with professionally and in a timely manner.
My session was booked in, i arrived and the experience was fantastic. Greeted by a team who clearly care about the customers experience and the quality of the work was first class.
Not that i make a habit of using places like this as i’m normally a very careful driver 🙂 , i would have no hesitation of recommending ChipsAway Stoke.
SO so friendly and the entire experience was first class. They had no issue walking me around the damage, explaining to me how the process worked and not once did i feel that they were going to rip me off.
Family run business that truly care about their reputation and the customers.
1st Class, thank you!


Great service! Friendly and professional. Thank you for restoring my diamond cuts to their former glory! Will definitely be recommending you


Fantastic and professional service from Phil. I would not hesitate in recommending his services to anyone. Good Luck


Brilliant service at the Trentham Lakes workshop in Stoke-on-Trent.
I received a quote and was booked in within a few days. I received three quotes for the work I needed and this by far the best price. My car was given back to me clean and looking great. Everyone I dealt with at the workshop were really friendly. I wouldn’t hesitate to use this service again.


Excellent repair to my car at ChipsAway Stoke-on-Trent. All front bumper scratches skilfully removed as if by magic and car returned to its former glory! Highly professional yet friendly service in pleasant and welcoming surroundings. I will certainly return for any future work needed. Thank you

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